Chapter: Your Personal SOP
When I co-founded The Ainsworth, we obsessed over SOPs Standard Operating Procedures. If you’ve ever scaled a hospitality business across cities like Las Vegas and New York, you know how fragile consistency can be. A great burger in one location means nothing if the next one is served cold with the wrong bun. From FOH to BOH, the only way to hold the standard was through SOPs. They weren’t just paperwork; they were our backbone.
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