Meet Your Expert Trainer

  • Jacqueline Klauer
    Managing Director
    FUTURE LINK Consulting Pty. Limited

    Jacqueline Klauer is Managing Director of FUTURE LINK Consulting Pty. Limited based in Canberra, Australia. She is a management consultant, speaker, trainer, facilitator and author with extensive international experience as both a corporate executive and consultant across numerous business sectors.

    With a background in psychology and education, Jacqueline has held executive management roles with international organisations and her international consulting has given her a broad experience of working with many different nationalities, with the ability to adapt to different cultural ethics, political and business attitudes and business methodologies.

    Jacqueline’s client base is diverse and ranges from PricewaterhouseCoopers to the Department of the Prime Minister and Cabinet in Australia. Jacqueline works alongside companies to improve the skills of middle and senior management, create better workplace practices, enhance teams and set strategies for expert performance management systems...Read More

Discover how to effectively step up to the next challenge!

The critical element that differentiates successful leaders is the application of effective interpersonal and influencing skills. Effective leaders help to get work completed, and also contribute to staff motivation and individual job satisfaction.

Why should I attend?

This highly interactive 5 day course has been specifically designed to address the particular challenges current -and future - leaders face. Delegates will have the opportunity to develop the skills which will enable them to lead and motivate their subordinates to meet and exceed their objectives. Once back in the workplace, they will be able to apply a portfolio of approaches to develop and sustain productive working relationships with their colleagues and build a committed and highly productive team.

This course is designed to address the management and leadership issues facing people throughout their careers from their first management steps until they are in senior management positions.

For more details please refer to the course outline

Benefits of attending this highly interactive 5 day course:

  • Develop strategies to recruit and retain the best possible people for your team
  • Explore communication strategies, barriers to communication and relationship building to increase your effectiveness working with others
  • Explore emotional intelligence research and experience validating its importance as a critical factor in personal and business success
  • Discover effective techniques to reconcile your personal work objectives and those of your team, manage appraisal interviews and effectively coach, counsel and mentor
  • Learn how to take responsibility for your own personal development, and negotiate learning and development plans for you and your team
  • Discover project management techniques which will help you achieve managerial effectiveness
  • Explore the changing characteristics of today’s workforce and understand how to engage employees effectively
  • Discover how to create and maintain an environment that supports and nurtures high performing teams, through effective communication, motivation, conflict resolution and leadership
  • Explore strategies that will help you manage and implement change and innovation in your workplace

Testimonials

Brilliant & interactive presentation, good perspectives of materials
Natixis
Many practical examples, experiences, exercises, ideas shared and discussed. Jacqueline is a very energetic and proactive trainer!
KBC Advanced Technology Pte Ltd

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